Navigation systems are increasingly utilizing data to improve their practices. From the microcosmic measurement of client demand in each zip code to the macrocosmic measurement of whether navigation systems improve the environment around them: data can drive the growth, improvement, and success of care. Still, navigation systems are far from fully utilizing the potential of… Continue reading Referral data metrics: what they are, what exists, and why they are important
While navigation systems track a breadth of data metrics, several untracked variables remain integral to the improvement of care. We advocate for three groups of outcome measures needed to assess the efficacy of referral networks. The publication, “Mapping the Navigation Systems of Pennsylvania: Opportunities for the Future,” summarizes three metrics that would optimize network management… Continue reading The Future of Referral Data Metrics
Navigation systems are organizational arrangements designed to support individuals in locating and obtaining valuable benefits, programs, and services. These navigation systems are comprised of three core elements–human navigators, referral platforms, and intervention efforts., not all navigation systems are created equal. In this blog, we evaluate four common navigation designs and inspect the implications of each… Continue reading Navigation Systems: An introduction to the four types of navigation design
Finding and accessing help can be daunting. Individuals must figure out where to start, who to ask for help, and how to go about receiving that help. Navigation systems have recently been introduced as a solution to aid these individuals in overcoming these barriers. Navigation systems are organizational arrangements designed to support individuals in locating… Continue reading Understanding and navigating saturated referral landscapes
When I start working with emerging networks, usually within the first three months, I hear it. The concerns start to percolate. We’ve moved past the platitudes about “we can achieve more together than apart.” Leaders tentatively voice the questions at first: “Do we ALL really need to come to ALL these meetings?” “But what is… Continue reading What do networks do that organizations can’t?
If you google network, the first result that comes up is a 1976 satire directed by Sidney Lumet. If you dig down the page further, you’ll get to computer networks, how shy people can network, and telecommunication network services. We use the word “network” a lot. It’s in our name. But, none of these results… Continue reading What’s a network?
Leading a network is much more complicated than advancing a single organization. Many successful organizational leaders are not good network leaders. Organizational leaders are often accustomed to making a decision and then having it implemented by paid staff. Network leaders get organizational leaders to work together without merging into a single organization – meaning they… Continue reading What makes a good network leader?
Angel Impact Investors. Collective Impact. Corporate Impact. The world seems to be obsessed with the type of social impact that organizations can make in society. But is social impact the same as doing good? Social impact describes how communities and the planet benefit from the work of organizations focusing on social issues. That’s a pretty… Continue reading What is social impact?
