Navigation systems are organizational arrangements designed to support individuals in locating and obtaining valuable benefits, programs, and services. These navigation systems are comprised of three core elements–human navigators, referral platforms,…
While navigation systems track a breadth of data metrics, several untracked variables remain integral to the improvement of care. We advocate for three groups of outcome measures needed to assess…
Navigation systems are increasingly utilizing data to improve their practices. From the microcosmic measurement of client demand in each zip code to the macrocosmic measurement of whether navigation systems improve…
Even with passionate staff, a clear vision, and the right funding, nonprofit goals can still seem out of reach without the right leadership. With an informed and active board of…
Since the start of the COVID-19 pandemic, the power of human connection has come center stage, especially for underserved and resource-limited communities. For those without access to stable housing, food,…